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E-invoicing FAQ
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Why do organisations make the switch to e-invoicing?

Technology Questions

The top technology questions that your organisation needs to consider when implementing an e-Invoicing solution.

1. What hardware and software will my organisation need to purchase to implement an e-Invoicing solution?

None.  e-Invoicing solutions are entirely cloud-based SaaS (Software as a Service) offerings. This means that you do not need to purchase hardware or make any changes to your existing IT infrastructure.  Depending on your provider or setup configuration, part of the offering may include a small piece of software to install on one of your servers for additional security.

2. Is it safe to send and receive sensitive invoice data over the internet?

Yes, e-Invoicing providers take the security of their systems very seriously.  All transmissions to and from your Provider should be encrypted and should use some form of multi-factor authentication, which means that additional verification is carried out to ensure that the source of the communication is who it claims to be.

3. How safe is the storage of my data in the cloud?

e-Invoicing providers use many security measures to ensure your data is safe, for example Firewalls, Intrusion Detection Devices, and networks designed with very specific access restrictions and monitoring in place.  The data centres in which your data is stored are also likely to be ISO27001 compliant.  ISO27001 is a widely recognised international security standard that specifies security management best practices and comprehensive security controls following the ISO 27002 best practice guidance.

4. How often does my organisation have to consider software upgrades?

As a cloud offering, all software upgrades happen automatically within the cloud and therefore occur at no cost to your organisation.

5. What quality of internet connection does my organisation require in order to use an eInvoicing solution?

Any standard broadband internet connection will suffice.  If you use a proxy server for outgoing transmissions, your e-Invoicing provider should be able to allow you to configure your setup to cater for this.

6. Does my organisation need to perform backups of documents sent and received through an e-Invoicing solution?

All data sent and received through e-Invoicing providers should be backed up by the provider for the period of time indicated in the terms and conditions of their agreement, therefore you will not need to implement a backup solution.